Gate → warm transfer

Rapport first, then intro + subsidy question, then coverage gates.

Idle

Lead —

Rep —

State —

Intent —

Turn reason —

Pipeline

—

Endpointing—

Partial ASR—

Last user turn—

Decide latency—

—

Intent—

Flags—

Notes—

Logged to logs/mock-calls.jsonl for mock-call review.

Live transcript · newest first

Start a call to see turns appear here — same activity feel as a CRM record timeline.